How to Manage Vosko Billings and Credits

How to Check Your Credit Balance

Credits are the universal currency powering all AI-driven video translation and dubbing features on our platform. You can track your remaining credits and usage history at any time directly from your workspace.

How to View Available Creditalance

Log in to your account, navigate to the projects dashboard, and click Credits in the upper right corner.

This will open the Credits Details window, displaying your total available balance alongside a summary of credits earned and purchased.

How to Understand Credit Rules

Inside the credits interface, click the Rules button to see exactly how credits are calculated based on the precise workload of your processing tasks:

• 1:1 Voice Preservation: 60 credits/min
• TTS (Text-to-Speech): 16 credits/min
• Subtitle Eraser: 16 credits/min

How to Track Usage Credits

To see a detailed breakdown of your consumed credits, click the Used tab within the Credits Details window. Here you can review the specific processing history and exact credit deductions for each of your past projects.

Vosko Subscriptions & Top-Ups

We offer flexible monthly and annual subscription plans designed to fit your production volume. Annual plans are billed upfront for the year, providing the best long-term value.

Monthly Plans (Billed Monthly)

• Starter Plan ($35.95/mo): Includes 1,800 Credits. Allows for AI Cloning & Dubbing (30 mins), Subtitle Translation (180 mins), or TTS (180,000 chars).
• Creator Plan ($69.95/mo): Includes 3,600 Credits. Allows for AI Cloning & Dubbing (60 mins), Subtitle Translation (360 mins), Subtitle Removal (240 mins), or TTS (360,000 chars).
• Creator Pro Plan ($129.95/mo): Includes 9,000 Credits. Allows for AI Cloning & Dubbing (150 mins), Subtitle Translation (900 mins), Subtitle Removal (600 mins), or TTS (900,000 chars).

Annual Plans (Billed Annually)

• Starter Plan Annual ($28.83/mo, billed at $346.00/yr): Includes 21,600 Credits upfront. Allows for up to AI Cloning & Dubbing (360 mins), Subtitle Translation (2,160 mins), or TTS (2,160,000 chars).
• Creator Plan Annual ($55.75/mo, billed at $669.00/yr): Includes 43,200 Credits upfront. Allows for up to AI Cloning & Dubbing (720 mins), Subtitle Translation (4,320 mins), Subtitle Removal (2,880 mins), or TTS (4,320,000 chars).
• Creator Pro Annual ($104.00/mo, billed at $1,248.00/yr): Includes 108,000 Credits upfront. Allows for up to AI Cloning & Dubbing (1,800 mins), Subtitle Translation (10,800 mins), Subtitle Removal (7,200 mins), or TTS (10,800,000 chars).

Pay-As-You-Need

If you run out of credits before your next billing cycle, or if you prefer a flexible alternative to subscriptions, you can easily top up your account. Navigate to your dashboard and click Add More to select a one-time credit package that never expires:

• 1,800 Credits: $42.95
• 3,600 Credits: $82.95
• 10,800 Credits: $229.95

Billing & Credits FAQs

Q: Can I switch from paying annually to paying monthly?

No, annual plans cannot be downgraded or switched to monthly billing mid-cycle. To make the switch, you must cancel your current annual subscription's auto-renewal. Once your annual billing cycle concludes, you can then resubscribe using a monthly plan.

Q: Can I upgrade my subscription plan mid-month?

Yes. If your production volume increases, you can upgrade your plan at any time (for example, from Starter to Creator). The system will automatically prorate the cost difference and instantly add the new tier's credit allowance to your balance.

Q: How do I cancel my subscription?

Currently, you can cancel your subscription by following our step-by-step cancellation tutorial. (We are rolling out an update soon that will allow you to cancel directly from the Billing tab in your Account Settings). Please note that after canceling, you will retain full access to your current subscription credits and platform features until the end of your active billing cycle.

Q: Which payment methods do you accept?

We securely accept all major credit and debit cards (Visa, MasterCard, American Express, Discover) via our enterprise-grade payment gateway.

Q: Where can I find my invoices?

A downloadable PDF invoice is automatically generated for every successful transaction. You can access and download all your historical invoices at any time by going to your dashboard, clicking Credits in the top right corner, and navigating to the Order History tab.

Q: If a translation or dubbing task fails, do I lose my credits?

No. If a task fails due to a system error, format incompatibility, or processing timeout (Status Code: -1 or -2), our system automatically detects the failure and refunds the exact credit amount back to your balance immediately.