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Need assistance? Whether you have questions, feedback, or need technical support, our team is here to support you at every step of your journey.

Map showing company office at Lenin Street, Building 25, Novosibirsk, Hong Kong

Company Location

Room 06, 13A/F South Tower, World Finance Centre,
Harbour City, 17 Canton Road, Tsim Sha Tsui, Hong Kong
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Everything You Need to Know

Everything you need to know about getting in touch and how we support our global partners.

How quickly can I expect a response from your support team?

We prioritize human-to-human support. For standard inquiries, our engineering and sales teams will respond within 24 business hours. Enterprise partners receive priority routing and dedicated 24/7 emergency support channels.

I am a solo creator with a technical issue. Where should I go?

Please select "Technical Support" in the form above and provide as much detail as possible (including operating system, browser, and video file type). You can also browse our comprehensive Help Center for immediate step-by-step troubleshooting guides on voice cloning and visual inpainting.

Can we negotiate custom pricing or bulk rendering minutes?

Yes. Submit your estimated monthly volume in the form, and our sales team will draft a custom proposal.

Do you offer a partner or affiliate program for marketing agencies?

We do. We actively partner with forward-thinking growth agencies who want to white-label our platform for their clients. Please email marketing@vosko.ai directly with your agency portfolio and client volume estimates to start the conversation.
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