Vosko FAQs

Browse the categories below to find quick answers regarding AI translation quality, custom workflows, technical specs, billing, and data privacy..

Getting Started

What is Vosko?
Vosko is an industry-leading AI video localization and translation platform. Powered by state-of-the-art automatic speech recognition (ASR), neural machine translation (NMT), and zero-shot high-fidelity voice preserving, we enable creators, enterprises, and educators to translate their videos into dozens of languages in minutes. We go beyond simple translation by perfectly maintaining the original speaker's unique vocal characteristics and natural mouth movements.
How does Vosko work?
Simply upload your video, select your target language, and configure translation settings. Our AI pipeline automatically extracts and transcribes the speech, translates the text, and synthesizes native-speaking voice tracks using your voice. Once processed, you can preview and download the localized video directly.
What are the best use cases for Vosko video localization?

The most popular use cases include:

  1. E-commerce & Global Marketing: Fast preparation of multi-lingual product demos and video reviews.
  2. Content Creators: Instant translation of TikTok, YouTube, or Reels to reach global subscriber bases.
  3. Corporate Training: Cost-effective alignment of training and executive messages for multinational teams.
  4. E-learning & Online Courses: Enabling global student access to dynamic courses without language barriers.
  5. Film & Animation: Quick preparation of foreign language tracks and high-quality lip-sync drafts.
Do I need any professional video editing skills to use Vosko?
Not at all. Vosko is designed with an intuitive, user-friendly interface. You do not need to deal with complex video editing timelines or professional audio mixing. If you know how to upload a file and type in a word document, you can successfully localize a video with Vosko.
Q: Do I need to download any software?
No. Vosko is a 100% cloud-based SaaS platform. You can access your workspace, process high-definition videos, and download your finalized assets directly from any modern web browser (like Google Chrome or Safari) without taxing your computer's hardware.

General & Capabilities

Q: How long does it take to translate a video?
Processing generally takes about 1/3 of your video's duration. For example, a 3-minute video typically takes about 1 minute to translate and dub. Please note that heavy server loads may slightly extend this processing time.
Q: Will the AI dubbing ruin my original background music and sound effects?
No. If you enable the AI Dubbing feature, our engine automatically separates the vocal track from the background. We replace the vocals with the translated AI voice while completely preserving your original background music (BGM) and sound effects (SFX).
Q: Can the tool remove hardcoded subtitles from my original video?
Yes. Simply toggle on the Subtitle Eraser before starting the translation. The visual engine will automatically detect and cleanly erase original on-screen text, providing a clean background for your new translated subtitles.
Q: Can I download just the translated subtitles or audio?
Yes. Inside the Interactive Workspace, you have the option to export the translated .SRT subtitle files, or download the isolated .WAV audio track separately from the final merged video.
Q: Can the AI recognize multiple speakers in one video?
Yes. Our audio engine automatically detects and segregates different speakers in the transcript. This allows you to review who said what, and the AI will appropriately assign distinct voices to each speaker during the dubbing process.
Q: How accurate is the auto-translation for technical terms?
While our engine operates at an industry-leading accuracy rate for conversational content, highly specialized industry jargon may require minor review. We highly recommend using the Bulk Replace feature in the Interactive Workspace to instantly standardize specific technical terms across the entire video before final export.

Technical Specifications

Q: What file formats can I upload?
Our platform supports the most common video and subtitle formats to ensure a seamless workflow. You can upload media in the following formats:
  • Video: MP4, MOV, and WEBM
  • Subtitles: SRT (if you choose to provide your own transcript instead of using auto-detect)
Q: What formats can I export my localized project in?
Vosko gives you full flexibility to download exactly what you need. Depending on your workflow, you can export:
  • Generated Video: A high-definition, merged video file complete with the translated AI voiceover and burned-in subtitles.
  • Separate Audio File: The isolated, translated voice track (e.g., .WAV) for your own external video editing.
  • Subtitle Files: Standalone text files for both the Original Subtitles and the Translated Subtitles (.SRT).
Q: What Source Languages does Vosko support?
We currently support extracting and transcribing original audio from 99 different languages and dialects: Afrikaans, Amharic, Arabic, Armenian, Assamese, Asturian, Azerbaijani, Belarusian, Bengali, Bosnian, Bulgarian, Burmese, Cantonese, Cape Verdean Creole, Catalan, Cebuano, Chichewa (Nyanja), Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, Fulah, Galician, Ganda, Georgian, German, Greek, Gujarati, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kurdish, Kyrgyz, Lao, Latvian, Lingala, Lithuanian, Luo, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Mandarin Chinese, Maori, Marathi, Mongolian, Nepali, Northern Sotho, Norwegian, Occitan, Odia (Oriya), Pashto, Persian (Farsi), Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Shona, Sindhi, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tajik, Tamil, Telugu, Thai, Turkish, Ukrainian, Umbundu, Urdu, Uzbek, Vietnamese, Welsh, Wolof, Xhosa, and Zulu.
Q: What Target Languages can I translate my video into?
Target Languages for Subtitles & Video Translation (99): Afrikaans, Amharic, Arabic, Armenian, Assamese, Asturian, Azerbaijani, Belarusian, Bengali, Bosnian, Bulgarian, Burmese, Cantonese, Cape Verdean Creole, Catalan, Cebuano, Chichewa (Nyanja), Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, Fulah, Galician, Ganda, Georgian, German, Greek, Gujarati, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kurdish, Kyrgyz, Lao, Latvian, Lingala, Lithuanian, Luo, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Mandarin Chinese, Maori, Marathi, Mongolian, Nepali, Northern Sotho, Norwegian, Occitan, Odia (Oriya), Pashto, Persian (Farsi), Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Shona, Sindhi, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tajik, Tamil, Telugu, Thai, Turkish, Ukrainian, Umbundu, Urdu, Uzbek, Vietnamese, Welsh, Wolof, Xhosa, Zulu.
Target Languages for AI Dubbing (74): Afrikaans, Arabic, Armenian, Assamese, Azerbaijani, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Chichewa (Nyanja), Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Korean, Kyrgyz, Latvian, Lingala, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Mandarin Chinese, Marathi, Nepali, Norwegian, Pashto, Persian (Farsi), Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Sindhi, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Welsh.
Q: What is the maximum file size and duration I can upload?
We offer two uploading modes to suit your workflow:
  • Batch Upload: You can process up to 150 videos simultaneously, provided each video is 6 minutes or less in duration.
  • Single Upload: Max duration of 200 minutes for individual file uploads.
Q: Does Vosko support right-to-left (RTL) languages?
Yes. Our text editor fully supports RTL alignment for languages like Arabic and Hebrew, ensuring correct formatting and display on your final exported video.

Workflow & Customization

Q: Can I upload my own subtitle file (.SRT) instead of using auto-detect?
Yes. During the upload process, you can provide an existing .SRT file alongside your video (MP4/MOV/WEBM). The system will bypass auto-transcription and use your precise text to generate the subtitles and AI dubbing.
Q: Can I translate one video into multiple different languages at the same time?
Yes. You can translate videos into up to 8 different languages simultaneously. Simply select your desired target languages during the project setup, and our AI will process them all in one go.
Q: Can I customize the font for my subtitles to match my brand?
Absolutely. In the Subtitle Editing panel, you have full control over the typography. You can change the Font Family, Font Weight, Color, Stroke (Outline), and exact screen positioning (X/Y offset) to ensure it aligns perfectly with your brand aesthetic.
Q: What happens if the translated audio is longer than the original video?
The AI automatically attempts to adjust the pacing of the generated audio to fit the original timeframe. However, if the translated text is significantly longer than the original script, we recommend manually editing the text in the workspace to be more concise. This prevents the AI voice from speaking unnaturally fast.

Payment, Billing & Refunds

Q: How do credits work on Vosko?
Credits are the universal service currency on our platform. Whenever you process a video, credits are deducted based on the specific AI feature used (e.g., AI Dubbing, Text-to-Speech, or Subtitle Translation) and the video's runtime. If you run out of subscription credits, you can always buy "Pay-As-You-Need" credit blocks that never expire.
Q: Which payment methods do you accept?
We securely accept all major credit and debit cards (Visa, MasterCard, American Express, Discover) via our enterprise-grade payment gateway.
Q: Can I upgrade my subscription plan mid-month?
Yes. If your production volume increases, you can upgrade your plan at any time. The system will automatically prorate the cost difference and instantly add the new tier's credit allowance to your balance.
Q: Can I switch from an annual to a monthly plan?
Annual plans cannot be switched to monthly billing mid-cycle. To make the switch, you must cancel your current annual subscription's auto-renewal. Once your annual billing cycle concludes, you can then resubscribe using a monthly plan.
Q: How do I cancel my subscription?
You can cancel your subscription by following our step-by-step cancellation tutorial. (We are rolling out an update soon that will allow you to cancel directly from the Billing tab in your Account Settings). After canceling, you will retain access to your current subscription credits and platform features until the end of your active billing cycle.
Q: If a translation or dubbing task fails, do I lose my credits?
No. If a task fails due to a system error, format incompatibility, or processing timeout (Status Code: -1 or -2), our system automatically detects the failure and refunds the exact credit amount back to your balance immediately.
Q: What is your refund policy?
We offer a 7-day refund policy for eligible purchases (e.g., unused subscriptions, accidental purchases, or critical technical failures). However, to protect our computational resources, we cannot offer refunds if you have already consumed a substantial amount of credits or if you have exported/downloaded generated content. For full details, please review our comprehensive Refund Policy.

Security & Privacy

Q: Are my uploaded videos private?
Yes. All files are encrypted in transit and at rest, kept strictly confidential, and are never used to train our public AI models. Your content remains your intellectual property.
Q: Who owns the translated videos and dubbed audio?
You retain 100% full ownership of all original media and generated content. Vosko AI claims no copyright over your translated videos or dubbed audio. You have complete rights to publish, distribute, and monetize your localized content across any platform (e.g., YouTube, social media, or commercial broadcasting).
Q: Is it legal to dub voices using Vosko AI?
Yes, provided you have the legal right to do so. You must only dub your own voice or voices for which you have explicit, documented consent from the original speaker. Unauthorized dubbing of public figures, celebrities, or third parties without permission violates our Terms of Service and is strictly prohibited.
Q: How long do you keep my files on your servers?
To ensure absolute privacy and optimize system performance, all project files are kept for exactly 7 days and are then automatically and permanently deleted from our system. Please ensure you download your completed videos within this window.
Q: Can I delete my files manually before the 7-day automatic deletion?
Yes. You are always in control of your data. You can manually delete any project from your "My Projects" dashboard at any time. Once deleted, the media files and generated assets are instantly and permanently wiped from our servers and cannot be recovered.
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