Vosko Help Center

Explore the official Vosko Help Center for step-by-step guides, video localization workflows, and troubleshooting tips.

Help Center

Get Started

Learn the basics of Vosko, dashboard overview, and prepare for your first video localization project.

  • What is Vosko
  • Vosko dashboard overview
  • Security Promise

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Manage Account

Manage your profile settings, secure your login credentials, and review privacy policies.

  • Register an account
  • Profile settings
  • Delete an account

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Translate Videos

Master the core translation pipeline, from uploading media and erasing hardcoded text to exporting localized videos.

  • Translation workflow
  • Interactive workspace
  • Subtitle eraser

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Apply AI Dubbing

Generate studio-grade AI dubbing video, manage multiple speakers, and preserve original background audio.

  • Video dubbing
  • Speaker management
  • Audio pacing & sync

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Translate Subtitles

Gain absolute control over subtitle formatting, text segmentation, timeline adjustments, and styling.

  • Import & export
  • Text styling & positioning
  • Split & merge segments

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Manage Projects

Organize your workspace, utilize batch uploading for high-volume tasks, and understand our data retention rules.

  • Batch uploading (Pro)
  • Editing & managing projects
  • 7-day data retention

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Manage Billing & Credits

Understand credit consumption rates, manage subscription plans, purchase top-ups, and access invoice history.

  • Credit consumption rates
  • Subscription vs. pay-as-you-need
  • Payments & refunds

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Troubleshoot Issues

Resolve common issues with file uploads, failed video generation, browser performance, and error codes.

  • Upload & export issues
  • Translation & generation errors
  • Browser lag & performance

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Tech Specifications

Everything you need to know about Vosko's formats, limits, and supported languages.

  • Supported formats
  • Processing limits
  • Supported languages

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Frequently Asked Questions

View All FAQs
Q: How long does it take to translate a video?

Processing generally takes about 1/3 of your video's duration. For example, a 3-minute video typically takes about 1 minute to translate and dub. Please note that heavy server loads may slightly extend this processing time.

Q: What file formats can I upload and export?

You can upload raw video files in MP4, MOV, and WEBM formats, or provide your own SRT transcript. Once processed, you can export the finalized merged video, the isolated translated audio track, or separate SRT subtitle files.

Q: What are credits and how do they work?

Credits are the universal service currency on our platform. Whenever you process a video, credits are deducted based on the specific AI feature used (e.g., AI Dubbing or Subtitle Translation) and the video's runtime. If you run out, you can easily top up with "Pay-As-You-Need" blocks.

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